We got your back!
Wether Chuck Norris used your rope, or your dog broke it - we got you covered by our 2-Year NO-FUS replacement warranty.
You can rest easy knowing that every self-manufactured product that we sell comes with a 2-year, no-fuss, no-questions-asked replacement warranty. Seems too good to be true, right? Well, check out the details below.
If your kinetic recovery gear decides to take an unscheduled break within the first 2 years, drop us an email with a thrilling account of how it happened, and we'll set you up with a brand-new one.
Terms and Conditions:
> 1x Replacement per item allowed.
> Our 2-Year NO FUSS warranty starts ticking from the date of purchase, so keep that proof of purchase handy.
> This warranty applies exclusively to products manufactured by Rusty 4x4, such as our Recovery Ropes, soft shackles or other fancy doodads.
> The replacement warranty is not applicable to cosmetic damage, wear and tear or loss / malicious damamge but only applicable to total failure. I.e. the rope has broken in half.
> For local clients, ship the busted rope back to us, and we'll handle the return postage. International folks, you'll need to foot the shipping bill, thanks to the hefty fees for South African mail jet-setting abroad." đđđ